IT By Coastal Solutions Group
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Remote Control
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Requester Information
Full Name
*
First
Last
Company
*
Employee ID (if applicable)
Email
*
Phone
*
Tech Support Request
Preferred Contact Method
Email
Phone Call
Text Message
In-Person
Priority Level
Low
Medium
High
Critical
Device Type
Desktop
Laptop
Mobile
Printer
Projector
Smartboard
Other
Issue Category
Hardware
Software
Network
Account Access
Other
Attachments (for screenshots or relevant files)
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You can upload up to 10 files.
Brief Description of the Issue
*
Support Email Description
Available Times for Support
Days
Times
Permission to Access Device Remotely
Yes
No
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